We effectively manage the company's communication channels by tailoring engaging and persuasive emails and personal letters. Successful phone follow-ups to strengthen relationships and ensure conversion from both emails and personal letters. In addition, we are responsible for proactive phone, chat and video interaction to book effective and meaningful meetings that support our sales strategy.
This is the very first stage of a sale, where we can also sense whether the customer is open to doing business. Find out if it is the right person and if they have the authority to make the purchases. Contact us for an open dialogue, free consultation or a free quote.
Appointment Booking By Phone
Execution
• Use phone contact to schedule meetings with potential and existing customers. Streamline the process by having prepared call scripts and clear goals.
Advantages
• Direct and personal contact with customers
• Increased chance of booking appointments
• Ability to immediately handle questions and objections
Time required
• Time approx. 2-4 weeks to plan and carry out meeting bookings.
Meeting booking through Chat and Video
Execution
• Use chat and video platforms to schedule meetings with potential and existing customers. Streamline the process by using prepared scripts and clear goals.
Benefits
• Convenient and time-saving for both salespeople and customers
• Possibility to have more personal and engaging meetings
• Immediate handling of questions and objections
Time required
• Approximately 1-3 weeks to plan and execute meeting bookings.
Effective Communication via E-mail
Execution
• Use strategic and clear emails to communicate with prospects and existing customers. Include informative subject lines, personalization, and a clear call-to-action.
Benefits
• Improved customer communication
• Increased open and click rates
• Improved customer loyalty and engagement
Time Required
• Typically 1-2 weeks to create and distribute effective email campaigns.
Personalized Letters for Target Audience Customization
Execution
• Create personalized and tailored letters to reach specific audiences, which can include customized messages based on the recipient's interests and needs.
Benefits
• Improved communication and relationships with customers
• Increased response and engagement
• More accurate and relevant marketing
Time required
• About 1-3 weeks to create and send personal letters.
Email Follow-up with Phone Contact
Execution
• After sending emails, follow up with phone contact to ensure the recipient has received and read the message, as well as to answer any questions and further the sales process.
Advantages
• Increased chance of reaching the recipient
• Improved relationship and personal contact
• Faster and more efficient communication
Time required
• Approximately 1-2 weeks to plan and conduct follow-up interviews.
Proactive Phone, Chat and Video Interaction
Execution
• Proactively engage with customers through phone, chat, and video to build stronger relationships, answer questions, and offer solutions in real time.
Benefits
• Fast and personal customer service
• Increased customer satisfaction
• Improved customer relationship
Time Consumed
• Ongoing process that requires continuous attention and interaction.
Phone Interaction Script (Telemarketing)
Execution
• Develop effective phone interaction scripts to ensure consistent and compelling communication. Adapt scripts to different scenarios and customer profiles.
Benefits
• Improved consistency in customer communication
• Increased persuasiveness and professionalism
• Adaptability to different customer profiles and scenarios
Time required
• Estimated 1-3 weeks to create and test the scripts.